Services

Data migration defines the scope and "Critical Path" of any social care, early help, education case management and finance system replacement project. Why choose us? ICT Revolutions have designed, tested and refined a rigorous, repeatable end-to-end and unique, approach to data migration of social care, early help, finance and education case management systems. Our accredited approach incorporates effective and agile data migration governance requirements as well as technical solutions to data quality, data security and data protection considerations. ICT Revolutions has migrated from many

The key to a successful implementation is the development of systems that support best practice and process improvement. ICT Revolutions ensures that the project team and key business decision makers are in the best possible position to make the right decisions and are able to manage their systems going forwards. What is our approach? There are 4 key elements that we offer to support you with the design and development of a replacement case management system, or adding / changing a process within your existing system: Knowledge Transfer, Systems Requirements Gathering, Configuration and

Alongside data migration, business process redesign, configuration and testing, high quality training for end users is a critical part of ensuring that systems implementations are as successful as possible. Why choose us? ICT Revolutions have a wealth of experience in not only running training workstreams within full replacement system implementations, but also providing post go-live support to organisations to help fully embed systems, processes and forms once the project has moved into business as usual. The main aim of any training package we provide is to ensure that staff have the

In working with more than 25 public sector organisations over the last 10 years, we have sometimes found systems that are not fully embedded, or contain processes and forms that seemed ideal at go-live, but in practice are unwieldy and not reflect current practice, or create issues because the system demands ways of working that do not match practice. How can we help? Our approach is to engage with the customer to review their system configuration and processes from a social work or practice led perspective and make a series of recommendations for enhancements and efficiencies, which will then

ICT Revolutions provide a range of services to support effective performance management including specification and report writing services, performance management frameworks, through to strategic performance management support. REVIEW Dashboards Available for both Adult Social Care and Children’s Social Care & Early Help, the REVIEW dashboards enhance the existing Liquidlogic Data Warehouse with additional tables and fields. This functionality is fully documented and delivered to the customer alongside training. In addition, ICT Revolutions provide a suite of visualisations that can be

The best system implementations occur when they are practice led, and best practice is encapsulated into system design. Whether it’s a system which has been in operation for many years or for a brand-new system, the ICT systems should reflect the design insights of those who have to use them and those who have to manage them. Why choose us? At ICT Revolutions we take Business Process Redesign to be the fusion of the leadership's vision, values and transformation ideals, documented and grounded within the existing or replacement system. We work to ensure that all the system functionality

ICT Revolutions have a wealth of experience in performing rapid reviews of software implementations as part of the delivery phase of the programme. We help customers that are mid-way through an implementation and requiring advice and guidance on progressing critical workstreams, identifying risks and issues and making recommendations on how to mitigate them. Why do we offer this? The purpose of our reviews is to provide the customer with an overview of current progress, usually at mid point of the programme, or, typically when some obstacles have appeared. We provide a series of

ICT Revolutions can carry out a full landscape analysis at the beginning of a replacement case management system implementation. We do this in partnership with the customer’s Key Data Stakeholder(s). The process establishes the location, structure and quality of the source data. There are 4 key tasks in any data discovery project. Customer provides initial statement of requirements Landscape analysis Project decomposition Establish Data Task Group The output from a data discovery phase is the creation of the first drafts of five key project documents: Legacy Data Store Register Key Data

Master Data Management is the ongoing reconciliation and maintenance of master data. It provides control over master data values to enable consistent, shared, contextual use across systems of the most accurate, timely, and relevant version of the truth about essential business entities (e.g. Children, Parents, Services, Employees). Master data management plays a critical role in achieving the strategic aims outlined in individual social care and education transformation programmes, which would depend on achieving a ‘single view’ of the citizen. More broadly, because master data management is a

What do we do? With the use of reporting and manual review of your systems, we can work with you to identify areas of poor data quality that require intervention. We can resolve issues with your data, either manually or automatically. This may be in response to an external event (such as an inspection or a change in boundary), or linked to a prior review of data quality. We then feedback results and recommendations to you with suggestions for future improvements. This can also be linked to our training and systems development offers also. Any organisation can experience data quality issues and

From design to Request to Tender (RTT), existing systems landscape review to solution design; ICT Revolutions can provide value for money, comprehensive and quality assured procurement documentation which is written and produced in accordance with procurement best practice and with each customer's own procurement context in mind. We always spend time with customer's procurement teams and key stakeholders at an early stage in order to understand the scope that is being considered. By bringing our experience of Adults and Children's Social Care Youth Justice Early Help and Prevention Financial

As well as the work that ICT Revolutions do with organisations that are implementing replacement case management systems, we can offer services to support, manage and develop all aspects of your existing case management systems. We have many systems experts, particularly in managing and supporting with are wide range of social care, early help, education and finance applications including: System C - LAS, LCS, EHM, EYES and ContrOCC OLM - Eclipse and Carefirst Finance The Access Group - Mosaic Social Care and Finance applications CACI - Childview They can provide you with a variety of support