Frequently Asked Questions
Yes you can, our services are available to pre-purchase as Service Pack Days, so that you can use as required when you identify an area where we can help deliver or provide support, or temporarily fill a gap in your BAU teams.
Once you have purchased a Service Pack, these days can be called off at any time to meet your needs. We recognise the dynamic nature of this service and work with customers to always provide support as quickly as possible - particularly where an urgent need or support requirement is identified.
Yes of course. Every customer’s needs are different and some of the services we provide may just be a couple of days consultancy e.g. building a standalone form, or providing service desk support to cover in-house staff members absence, or even to just talk through options for you to then implement our recommendations without us.
You may not know exactly what you need our help with, we can work with you to put together a plan so you can work out what resources you have in-house and what external support you might need from us.
Related projects
Liverpool City Council - LCS, EHM & ContrOCC Implementation
Solihull Metropolitan Borough Council - Adults & Childrens Training Rollout
